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Recently shipped

What reached the product lately, newest first. Each line links to the page that explains it.

Missing something you need? Write to support@pmfriend.com and tell us why. When several agencies ask for the same thing, it moves up.

November 2026​

  • Tell PMFriend what's missing. When ChatGPT or Claude can't do what you asked, it can send our team a short suggestion. Ask your portfolio →
  • Licences and approvals for Qatar contractors: commercial registration, Kahramaa licence and Civil Defence approval, each with an alert before it expires. Contractors →
  • NSW trade licences checked against the public register. Contractors →
  • Messages after WhatsApp's 24-hour window go as approved templates, and by e-mail when WhatsApp can't be used. Connect WhatsApp →
  • Microsoft sign-in for any organisation on Microsoft 365, and a company domain that can require Google or Microsoft sign-in. Team and roles →
  • Jobs straight from inspection findings, and inspection items linked to the property's assets. Inspections →
  • Automatic chasers for jobs not accepted, not marked done or without a final cost: the tradie first, then you. Automatic chasers →
  • Visit times and declines on the tradie's job link. Contractors →
  • Your PMS export as it is: PMFriend matches the columns, and a newer export updates only what changed. Importing your portfolio →

October 2026​

  • Two-factor sign-in with an authenticator app. Two-factor sign-in →
  • Owners, tenants and leases by hand, without an import. Owners, tenants and leases →
  • Team members and roles, including a read-only Viewer for directors and investors. Team and roles →
  • Team notes on a job, for your team only. Maintenance →
  • Close a request without a job, or mark it a duplicate. Maintenance →
  • How long repairs take, asked from ChatGPT or Claude. Ask your portfolio →
  • Changes from ChatGPT or Claude, with a person approving, and undo. Ask your portfolio →
  • Planned maintenance: the AC service, the gutters and the water tanks come round on their own. Maintenance →
  • Owner approval in one tap, several quotes with the owner choosing, and a decision when the price goes up on site. Owner updates →
  • Keys: who has which key, and when it comes back. Contractors →
  • After hours, the PM on call: an emergency outside office hours goes to whoever is on call, then to a backup. Maintenance →
  • Notifications on your phone or desktop, even when PMFriend is closed. FAQ →
  • WhatsApp follow-up questions when a tenant's report leaves something out. What goes out on its own →
  • Translated tenant replies: you read the tenant's message in your language, and your reply goes out in theirs. FAQ →
  • Helpdesks connected directly, and jobs into any helpdesk or CAFM by e-mail or webhook. Jobs into your helpdesk or CAFM →
  • Accounting export of contractor bills, and a direct connection to your accounting system on request. Accounting export →
  • Buildings above units: the chiller, the lifts and the building's certificates belong to the building. Buildings →
  • Import from contracts: upload the lease or sale contracts and PMFriend reads them. Importing from contracts →

Earlier​

  • Owner digests sent from PMFriend in one click, with a copy in the owner's history. Owner updates →
  • Tenant status updates at each step, by WhatsApp and e-mail, with the request's tracking link. Tenants →
  • Tenant messages in 16 languages: the acknowledgement, every update and did it get fixed? go back in the tenant's language. Connect WhatsApp →
  • Photos on inspections, saved with the record. Inspections →

Going deeper​