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Attention Inbox — the home screen

Open PMFriend and the first thing you see isn't a wall of charts. It's a short, ranked list: what needs a human right now, worst first, each one a click away from the thing itself.

What lands there​

  • Requests past their SLA — and the ones that will breach in the next 24 hours, so you can act before, not after.
  • Requests nobody has triaged for a day or more — with the age, because "waiting 55 days" and "arrived this morning" are not the same problem.
  • Work orders stuck in flight for more than two weeks, and drafts that were never dispatched — the work that exists on paper only.
  • Overdue compliance obligations, one line per property.
  • Your own licence to operate (Aqarat, for Qatar agencies) when it has expired.
  • A tenant saying "not fixed" after a job was closed — from the WhatsApp reply 1/2 prompt or the email links — until someone marks it handled.
  • A repeat failure — an open job on an asset that already had a job completed in the last 30 days (operational memory).
  • Your intake has gone quiet — no tenant messages for seven days on a channel that was working (usually a broken email forward or a disconnected WhatsApp number). Admins also get an email.

Items are ranked by severity, then by how long they've been waiting. Filter chips let you look at one kind at a time. Click any row and you land in the exact request, work order or obligation.

Why it matters​

A property manager's day is interrupt-driven. The Attention Inbox is the list you'd otherwise build by scanning five screens and your inbox. When it says "nothing needs you right now", it means it.

The same list, in ChatGPT or Claude​

If you use the reporting connector, the question "What needs my attention right now?" returns exactly this list — same items, same order — so a director can ask from their phone without opening the app.

See also​

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