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PMFriend for Australian agencies

PMFriend gives Australian property managers an AI assistant that handles the admin, so people can do the work that actually needs a person.

It sits alongside whatever PMS you already use — PropertyMe, PropertyTree, Console Cloud, REST Professional — and takes over the parts that drain a PM's day: maintenance triage, compliance follow-ups, owner updates, inspection write-ups, tribunal paperwork and tenant notices. Your trust accounting, lease ledger and statutory record-keeping stay exactly where they are.

Built for Australia

  • 🛡 Compliance tracking — every property gets a per-state compliance register the day it's added, with rules for all 8 jurisdictions, and reminders fire before smoke-alarm, pool or gas certificates lapse.
  • ⚖️ Legal notices — state-aware arrears ladders and entry notices that name the correct statutory form for your jurisdiction.
  • 🏛 Tribunal case packs — a chronological Statement of Facts assembled from the maintenance and work-order history at the property, ready for VCAT, NCAT or QCAT.
  • 📝 Inspection reports — walk the property with the checklist on your phone and get a 1–2 page prose report to review and send.
  • ✍️ AU English in everything you send.

How agencies start

  1. Getting started — import from PropertyMe, PropertyTree or Console Cloud (CSV), add contractors, generate compliance.
  2. The 60-day pilot — free for the first 100 properties, with a before-and-after review on day 60. Nothing converts silently.
  3. Pricing — Pilot $79 and Growth $149 a month, Scale priced per door above 500 doors, excluding GST (added only where it applies).

Data and privacy

When you become a customer, your agency is deployed in Australia — AWS Sydney — and handled under the Australian Privacy Principles. The public sandbox and demo data run in AWS Frankfurt (EU); inbound email is already received in Sydney. Privacy & data residency →