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PMFriend pricing

Easy yes.
Real ROI.

Start with Pilot ($79/mo, 60 days free). Then Growth at $0.95 per door a month — everything included, from 100 to 1,500 doors. Scale is for bigger and multi-office groups, quoted per door.

Pilot

For teams trying PMFriend

$79 AUD / month

100 properties

First 60 days free. Cancel any time.

Start free 60-day pilot

What's included

  • Repairs close when the tenant confirms — not when the tradie leaves
  • AI maintenance triage
  • Contractor magic-link dispatch
  • Tenant report page (no login)
  • Basic owner digest (drafted, manual send)
  • CSV import from your PMS
  • Email support · deployed in Australia when you sign up
Recommended

Growth

For agencies running operations

$0.95 AUD / door / month

100–1,500 doors

Minimum $249 a month. 500 doors = $475, 1,000 doors = $950.

Get started

Everything in Pilot, plus

  • Owner one-tap approval — repairs over the owner's limit approved from their phone
  • Operational memory — assets, repeat-failure detection, Attention Inbox
  • Compliance automation — per-state register, auto-reminders
  • AI inspection report writer — checklist → 1-2 page prose
  • Arrears and entry notices — state-aware drafts with form references
  • SLA tracking — breach + due-soon dashboard
  • Owner digest — the AI drafts it, you read it, one click sends
  • WhatsApp intake — photos and voice notes, in the tenant's own language
  • ChatGPT / Claude connector — asks whether repairs held, where jobs wait, what keeps failing, and proposes changes a person approves
  • Priority email support · 1-business-day response

Scale

Above 1,500 doors · multi-office groups · build-to-rent · landlord-operators

from$0.80AUD / door / month

Quoted for your door count and term. Priced per door, never as a percentage of your management fees.

No per-user fee

Add every property manager, BDM, office and contractor — you pay for the doors, never for seats. The same on every plan.

Talk to us about your portfolio

Everything in Growth, plus

  • Tribunal case packs — chronology + Statement of Facts
  • Single sign-on with Google or Microsoft
  • Onboarding done with you, one building or office first — tested at 2,000 units
  • AWS region of your choice on request · written uptime SLA and annual terms by negotiation

Australian customers are deployed in AWS Sydney when they sign up (the public sandbox runs in Frankfurt) · no per-user fee on any plan · one-click data export · cancel any time · prices in Australian dollars, excl. GST (added only where it applies) · monthly invoicing on the doors under management at the start of the month. Scale: quoted per portfolio. The Pilot's 100-door limit is a guideline — we won't cut you off mid-month if you cross.

Worked example

2-PM agency, 200 properties.
Growth plan pays back 18× a year.

Each PM saves ~15 hours/week of typing — maintenance triage, inspection reports, owner digests, arrears drafts. At a fully-loaded $35/hr, that's $27,300/yr per PM. The Growth plan costs $2,988/yr (the $249 minimum) — net $51,612 reclaimed across the team, before you count compliance exposure avoided or owner-retention gained.

See the full ROI model →

Per agency, per year

Growth plan ($249 minimum × 12)
$2,988
PM hours saved (2 × 15 × 52)
1,560 hrs
Hours valued at $35/hr
$54,600
ROI multiple
18×

Doesn't count compliance exposure avoided, owner-retention from proactive digests, or tribunal cases newly winnable on Scale. Conservative.

Pricing FAQ

The questions agencies actually ask

What if my door count changes?
Growth follows your rent roll: we count the doors under management at the start of each month and bill that. If a Pilot agency passes 100 doors, we'll offer Growth — never a cut-off mid-month, no retroactive billing, no overage fees.
Can I downgrade?
Any time. Email us, we'll move you down for the next billing cycle. Your historical data and AI-drafted reports stay accessible.
What happens after the 60-day Pilot trial?
Nothing silently converts. On day 60 we sit down with you and look at the two numbers we measured from day one — lost requests per month and coordination hours per week — against your baseline. If maintenance cycle time hasn’t dropped 30%, you owe nothing and walk away with your data. If it has and you want to keep going, billing starts on day 61: $79/mo if you stay at up to 100 doors, or Growth at $0.95 a door for your whole rent roll.
Is there an annual discount?
Not yet. We're keeping monthly billing only until churn data tells us what an annual commitment is worth on both sides. Scale customers can negotiate annual terms during the sales conversation.
Do I need to replace PropertyMe / PropertyTree / Console?
No. PMFriend is an ops layer that sits beside your trust accounting system. Your statutory record-keeping stays where it is. We handle the parts your PMS doesn't: maintenance workflow, compliance reminders, owner comms, inspection reports.
Why per door?
Because it follows the work: a 1,200-door agency has six times the repairs of a 200-door one. You pay for the doors you manage — never per user, never as a percentage of your management fees — and the 60-day pilot is free whatever your size.
What if I just want to try it without committing?
The live sandbox is open right now — no signup, no email. Click around for 5 minutes. When you're ready, the Pilot's first 60 days are free.

Stop typing. Start dispatching.

Apply for the 60-day pilot. We'll onboard 100 of your properties in an afternoon and you won't pay anything until day 61.

Apply for the pilot → Try the live sandbox first