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PMFriend pricing

Easy yes.
Real ROI.

Start with Pilot ($79/mo, 60 days free). Most agencies are on Growth within 60 days. Scale is for when you've outgrown both.

Pilot

For teams trying PMFriend

$79 AUD / month

100 properties

First 60 days free. Cancel any time.

Start free 60-day pilot

What's included

  • AI maintenance triage
  • Contractor magic-link dispatch
  • Tenant report page (no login)
  • Basic owner digest (drafted, manual send)
  • CSV import from your PMS
  • Email support · AU data residency
Most popular

Growth

For agencies running operations

$149 AUD / month

200 properties

Where most agencies land within 60 days.

Get started

Everything in Pilot, plus

  • Compliance automation — per-state register, auto-reminders
  • AI inspection report writer — checklist → 1-2 page prose
  • Arrears notice ladder — state-aware statutory drafts
  • Entry notices — minimum-notice + form-reference
  • SLA tracking — breach + due-soon dashboard
  • Owner digest with one-click send + open tracking
  • Priority email support · 1-business-day response

Scale

For agencies that take cases to tribunal

$399 AUD / month +

∞ properties

Volume pricing above 1,000 doors. Talk to us.

Contact sales

Everything in Growth, plus

  • Tribunal/VCAT case packs — chronology + Statement of Facts
  • Multi-office support · per-team portfolios
  • Custom owner digest branding
  • SSO (Google / Microsoft) + 2FA
  • Custom data retention · audit log export
  • Dedicated account manager
  • Written SLA · 99.9% uptime guarantee

All plans: AU data residency (Sydney) · cancel any time · GST included · monthly invoicing. Property limits are guidelines — we won't cut you off mid-month if you cross.

Worked example

2-PM agency, 200 properties.
Growth plan pays back 30× a year.

Each PM saves ~15 hours/week of typing — maintenance triage, inspection reports, owner digests, arrears drafts. At a fully-loaded $35/hr, that's $27,300/yr per PM. The Growth plan costs $1,788/yr — net $52,812 reclaimed across the team, before you count compliance exposure avoided or owner-retention gained.

See the full ROI model →

Per agency, per year

Growth plan ($149 × 12)
$1,788
PM hours saved (2 × 15 × 52)
1,560 hrs
Hours valued at $35/hr
$54,600
ROI multiple
30×

Doesn't count compliance exposure avoided, owner-retention from proactive digests, or tribunal cases newly winnable on Scale. Conservative.

Pricing FAQ

The questions agencies actually ask

What if I outgrow the property limit?
We don't cut you off mid-month. We'll send a friendly note when you cross 110% of your tier's limit and offer to move you up — Growth is usually the natural next step. No retroactive billing, no overage fees, no surprises.
Can I downgrade?
Any time. Email us, we'll move you down for the next billing cycle. Your historical data + AI-drafted reports stay accessible — only the upgrade-only features stop generating new output.
What happens after the 60-day Pilot trial?
If your maintenance cycle time hasn't dropped 30%, you don't pay for month two. If it has, the $79/mo Pilot starts billing on day 61. Most agencies upgrade to Growth around month 3 — when compliance + inspection work starts compounding.
Is there an annual discount?
Not yet. We're keeping monthly billing only until churn data tells us what an annual commitment is worth on both sides. Scale customers can negotiate annual terms during the sales conversation.
Do I need to replace PropertyMe / PropertyTree / Console?
No. PMFriend is an ops layer that sits beside your trust accounting system. Your statutory record-keeping stays where it is. We handle the parts your PMS doesn't: maintenance workflow, compliance reminders, owner comms, inspection reports.
Per-property pricing?
We tried it. Tier-flat is simpler for both sides — you know what you're paying every month, no surprises when you onboard a new owner with 6 properties. The numbers work out about the same for a typical agency.
What if I just want to try it without committing?
The live sandbox is open right now — no signup, no email. Click around for 5 minutes. When you're ready, the Pilot's first 60 days are free.

Stop typing. Start dispatching.

Apply for the 60-day pilot. We'll onboard 100 of your properties in an afternoon and you won't pay anything until day 61.

Apply for the pilot → Try the live sandbox first